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Can I be involved in maintenance decisions?

Of course! It’s your property after all. You will set a maintenance limit for your property (min. $300), and any non-urgent maintenance reasonably expected to exceed that will be communicated with you BEFORE taking place. In addition, the property manager assigned to your property will have built a relationship with you, and in doing so, will have a good idea of your specific preferences. So for certain items, such as cosmetic or other non-essential requests from tenants, it’s likely that they’ll communicate that with you regardless of the expected cost, if that’s what’s desired. It’s just good practice!

You also have the option to be the primary maintenance contact and take care of any and all maintenance yourself, and just loop us in when you need us. In this arrangement, we continue to be your management agent for rent collection, tenant contact, lease enforcement, accounting, etc. This is uncommon, but we’re fully capable of working with “handyman Landlords” who prefer to no longer deal with the person-to-person contact issues but still desire to roll up their sleeves for the maintenance.

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