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Property Management Reviews

Here’s what our homeowners, investors, tenants, and others we serve have to say about Real Property Management Greater Madison Metro. And for the infrequent dissatisfied customer, we do our best to quickly make it right.

Homeowners and Property Investors

“This business managed my house for several years. They did a decent job. In the cases where tenants were less than ideal, they took the appropriate steps professionally. Their rates were also reasonable.”

– Anonymous

“We’ve been working with RPM since 2019, with Myles Tourtillott as our key contact for several rental properties that RPM manages on our behalf. Myles is incredibly knowledgeable, responsive, and professional. He’s also just a really nice person to work with. RPM’s portal is easy to use, and when we’ve needed additional data or a special report format at tax time, they’ve quickly helped us to get what we need. We’ve never had an issue that couldn’t be quickly resolved in a way that was helpful to our tenants and absolutely the least possible hassle to us.”

– Giulia L.

“I have had a great experience with RPM(2.5 years). Alan Myrold has been very responsive & professional to work with. I will recommend RPM to get your house rented in case you are moving out! They will manage and take care of your property & all rental issues!”

– Naresh P.

“RPM of Madison has been a great help managing my properties. Their professionalism and support have simplified my life and the management fee is very reasonable.”

– Emma S.

“Myles is an awesome guy to work with. I went through 2 different companies before finding these guys. Highly recommend, they treat you like an investment partner, not some numbers on a spreadsheet or a mine to extract. They’ll be my managers for life.”

– Paul S.

“RPM has been exceptional in all aspects of managing my properties, from lease signing to maintenance in a very timely manner!”

– Jim P.

“I’ve enjoyed the services that Real Property Management has provided for me. They helped me get a higher rent then I expected and took care of my turnover with little effort on my end and reasonable cost. I’m super happy with my choice to hire Real Property Management.”

– Emma S.

“Since we’ve delegated the management of our rental cottages to RPM, we have slept a little better at night. It is a relief to know they are here to help us with any issues that may happen. And happen they will! Seems like there is always something that comes up. It’s a great feeling to know we are not alone to solve problems anymore. Thank you, Myles and Alan!”

– Kika

“Daniel is always friendly and respectful of the client and the property. I enjoy working with him.”

– Denise B.

“Exceedingly happy with RPM and recommend them if you value quality and regularity of maintenance and other services.”

– Rose W.

“Love RPM! We had several different property managers at our property and were extremely unhappy with their performance. We connected with an apartment owner association group who gave us outstanding reviews of RPM and they didn’t disappoint. Myles Tourtillot is by far the best property manager we’ve ever worked with and wished we could use him on our properties in the Southeast! He provides timely property and tenant information, up-to-date and relevant data on changes in the market, and is able to recommendations that result in a win-win for the tenant and owner. Couldn’t ‘t be happier with the RPM’s and Myles’ service and would definitely recommend.”

– Charlena B.

“Haven’t been here for long, but so far all my experiences with the team have been positive. They have been helpful and prompt in answering all my questions (and I’ve had a lot).”

– Davina K.

“We HIGHLY recommend Real Property Management! Alan goes out of his way to take the inconveniences of renting for you. Whether it’s taking care of a maintenance problem in a very short period of time or just simply responding back to you with your questions. We have worked with him for several years and the experience is always top-notch. He is extremely professional and sincere in handling everything we have brought his way. Sometimes we have brought him some tough situations, but he always maintains his composure, even when it’s a very sticky one for a landlord/property management company, but that’s what makes him great at his position. Thanks for all he has done for us!”

– Betty K.

“RPM Madison has been a great parter. Prompt, reliable, with good systems in place to attract and retain well-qualified tenants. Always responsive and thorough, I know my rentals are in good hands with Real Property Management.”

– Drew D.

“Great knowledge of the area real estate. Easy to work with.”

– Bruce W.

Tenants

“RPM has been amazing! Alan is such a pleasure to have as a property manager. Just signed my second lease with him and I would totally recommend to anyone looking to rent!!”

– Colleen K.

“Dear Myles went above and beyond to answer some questions about a lease I signed over the weekend. I was a bit anxious and he was so kind! Two hours before they were even supposed to be open. Thank you again.”

– Samantha W.

“Everything is seamless — from paying rent to getting maintenance requests dealt with. It’s been a really positive experience.”

– Kevin W.

“Alan has always been responsive and helpful with any issues that have come up. Not all landlords in my past have been this way, so it’s really appreciated.”

– Julia Z.

“I have had a great experience with Real Property Management. My move-in was extremely smooth. I have had minimal reasons to contact the management company, but when I have Alan has responded the same day. The one time I needed something repaired it was taken care of in less than 24 hours. Love it!”

– Tracy D.

“I am absolutely impressed by Alan Myrold, from Real Property Management. I accepted a job offer with 2 weeks to find an apartment and relocate to the area. Alan made himself available for a showing immediately. He worked with the owner and maintenance to get the unit available early for me. The application process was very simple, and I was approved the same day. Everything except the physical showing was able to be done online, so I didn’t have to travel constantly. The way Alan went above and beyond to get the unit available early, and his great follow-through with communication helped reduce my stress with this quick relocation. Thank you again!!!”

– Kam A.

“Excellent Management! Alan went above and beyond to make sure the place was perfect for our move-in date, and thereafter. If I ever have any concerns I know he is easy to reach and always gets the job done right. I have rented from a lot of places in Madison and Alan is by far the best management I have dealt with!!!”

– M.O.

“We applied for a rental through Real Property Management. The application process was incredibly easy and quick. Myles, a representative, was quick to respond and work with us through the application process. We ended up not going with the rental. But I wanted to extend our appreciation to the company. Thanks for making our looking and moving process easier.”

– Allison D.

“I have always been happy renting with Real Property Management!!! The staff is always friendly and have looked out for its tenants as best as they can during this time of quarantine. Alan is the staff member I deal with the most and is easy going and truly care about the tenants.”

– AC

“Alan makes me feel like this is my home, not just some apartment that I’m renting, more than happy.”

– Jim H.

“We have been living in our current condo for ~5 months now. Alan, our representative at Real Property Management, is very responsive and was very helpful during the application process. We have had a few maintenance requests so far and each was responded to and fixed very promptly. I absolutely love the online portal – and the ability to set up recurring payments. I would definitely recommend this management property.”

– Carly R.

“They have always been very prompt about dealing with maintenance issues. They also return my calls when I leave a message.”

– Mary C.

“Renting from RPM has been a great experience, mainly because of Alan. He is very helpful and personable, and always gets back to us quickly when we have a question or concern. Thanks, Alan!”

– J.F.